Chargehand

Cornwall Countryside  GC422

BACKGROUND

Glendale Managed Services, the ‘green services’ division of Alston Investments Ltd, has revenues of circa £50 million and operates throughout the UK. Glendale’s activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities.

At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green

Environment

The role 

The Chargehand will report to the Contract Supervisor. The Chargehand will be required to provide support to the operational works and contribute to the efficient and effective operational performance of the contract. The chargehand is an enhanced position and will be responsible for other members of the team, as they will be a more experienced team member.

Key responsibilities of the role are:

• Assisting and organising work for the teams on a daily basis.

• Assisting the Contract Supervisor in the effective management of the programmed maintenance.

• To collect and complete any relevant paperwork, and to return this within the stated deadline.

• Ensure that the issued work is completed within the set time schedule, to the required quality and standard of the contract specifications.

• Encouraging and motivating the work teams, engendering a sense of pride in the company and the work and helping them to develop a professional attitude.

• Proactively leading by example, in all aspects of the team’s responsibilities.

• Developing and maintaining effective communications with both the managerial and work teams.

• Maintaining workforce discipline.

• Ensuring that all staff have been issued with, and are wearing the correct company uniform.

• Ensure that the relevant Personal Protective Equipment is issued and used correctly.

• Ensuring that the day's operations are in compliance with Health and Safety Procedures.

• To be aware of the requirements of ISO 9001 and ISO 14001 and, where possible, ensure that the requirements are achieved and adhered to.

• Attending meetings with the Contract Manager/Supervisor, to discuss all aspects of the contract.

• Assisting in the development of a good working relationship between colleagues, the client and customers.

• Maintaining that all vehicles and work equipment are in safe working condition, in accordance with the Company's Health Safety and Welfare, Operational Systems Manual and all associated procedures.

• Daily monitoring and recording of the condition of all the vehicles and work equipment and report any damage, wear or neglect to the Contract Manager/ Supervisor

• Ensuring that all of the staff are trained to use the required work equipment, and that the equipment is used in a safe manner at all times.

• To ensure that machinery and tools are looked after and minimise damage.

• That the work equipment used is fit for purpose.

• The Chargehand will also be required to carry out the following tasks, but not limited to: Grass maintenance to include both cut and collect and cut and drop using both ride on and pedestrian machinery, shrub maintenance ,hard surface maintenance, hedge maintenance, chemical application, tree maintenance, assisted Garden maintenance, Turfing, landscape works, shrub planting, bedding,

• Drive company vehicles/tow trailers as required.

Health and Safety

• To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times

• To carry out instructions from your Line Manager in accordance with Glendale’s Health and Safety Policy, Glendale’s Codes of Practice, Glendale’s Quality Management Systems and the Employee Handbook.

• To be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out.

• Ensure you have completed the necessary induction and health and safety modules prior to commencement of any works.

• You must be responsible for the health and safety of yourself and that of others, in your working environment,

• To promote safe working practices at all times and to ensure that all equipment is safe to use.

Machine Maintenance and Security

• To ensure that you are knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use.

• To ensure the correct use of all machinery/equipment in accordance with its handbook.

• To ensure that any machinery/equipment that does not operate correctly is reported immediately to your Line Manager and a defect tag is filled out and attached.

• To ensure that any check/maintenance sheets are completed and passed to your Line Manager.

• To ensure that all machinery/equipment is secured at all times (when not in use).

Quality and Customer Care In accordance with our ISO9001 Accreditation and the Glendale Quality Management Systems.
Environmental

• To ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task.

• To monitor and maintain your work output to a satisfactory level and standard.

• To ensure that you conduct yourself in a polite and friendly manner at all times.

• To ensure that any associated administration is completed and returned to the office within the required timescales.

In accordance with our ISO14001 Accreditation.

• To ensure that you operate your duties in a way that minimises our impact upon the environment.  This will include the safe and efficient use of fuels/oils, the correct handling and disposal of waste materials.

• To ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations.

The above lists are not exhaustive and you may be required to undertake other duties as may be reasonably required by the company.

If you are unsure of any of the above items it is your responsibility to raise them with your Line Manager.

The Chargehand will hold a full, clean UK driving licence.

Qualifications

It is desirable to hold the following qualifications:

• a horticultural qualification and or demonstrable experience of a horticultural or grounds maintenance environment

• a recognised  practical qualifications such as in chainsaw/ pesticide

• a CSCS card.

Personal Characteristics

• A high level of initiative and self motivation.

• Strong relationship building skills coupled with excellent communication skills.

• A self motivated individual.

• Flexible approach to duties.

• Customer/client care focus.

• Leadership and communication skills

Benefits

• Employee health cash plan

• Employee discount portal - discounts on travel booking, high street vouchers, gift cards, cinema tickets, days out, leisure  activities and your day to day spending

• Cycle to work scheme, Company sick pay

• Career progression, Training and development

What can Glendale offer you?

• Competitive salary

• Incremental annual leave

• Access to BenefitHub our employee discount portal - discounts on travel bookings, high street & supermarket shops, gift cards, cinema tickets, days out, leisure activities and help with your day to day spending

• Free gym membership for you and a nominated person

• Employee health cash plan

• Cycle to Work scheme dependent on HMRC guidelines

• Pension Scheme

• Company sick pay

• Career progression

• Training and development