Contract Manager

North West

£40,000.00

Glendale Managed Services the ‘green services’ division of Alston Investments Ltd has revenues of £50 million and operates throughout the UK. Glendale’s activities include grounds management, landscaping, countryside activity including forestry and horticulture.

At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment.  Delivering exceptional quality and striving for complete customer satisfaction, Glendale delivers an unparalleled portfolio of specialist green services.

Our clients include local authorities, private estates, utility companies, corporate clients, businesses, conservation charities, housing associations and the communities they serve.

Job Description

The role of a Corporate Services Contract Manager can never be defined fully, but in all matters he/she must demonstrate leadership and command respect within the business.   All decisions must be communicated clearly, both to those responsible to the post holder and to those persons to whom the post holder reports.

The Manager should be prepared to take the initiative and continually improve operational activity.  Candidates require ambition and a high level of commitment. This role is critical to decision-making processes within the business and therefore the successful candidate must gain the trust and loyalty of all the stakeholders in the contract.

The main responsibilities of the Manager will be:

• Identification and implementation of staff requirements, recruitment and resource to deliver an effective and commercially coherent service package

• To provide the leadership required to meet company and client objectives, directing the commercial activity of the project under his/her control to secure a level of financial performance that is at least as good as budgeted.

• To monitor and control the financial performance of the projects under his/her control through the company’s financial and reporting procedures, and to assist the Regional Director in the setting of budgets.

• To contribute fully to the effective running of the project and wider Glendale business, working with the Regional Director to build and maintain a sound and effective organisational structure, recruiting, training and motivating staff in accordance with the company’s HR policies and procedures.

• To build, develop and maintain good working relationships with the company’s clients and customers, safeguarding the company’s image and credibility.

• To support the Regional Health and Safety Advisor by monitoring health, safety and welfare within his/her area of operational responsibility, and to actively participate in the maintenance and improvement of the company’s overall health, safety and welfare culture.

• To ensure the maintenance of quality standards, in particular the application of the company’s Quality Management Systems for ISO9001, ISO14001 and WPD’s PAS 55 processes.

The Manager will also focus, day-to-day, on the following tasks:

Overseeing the effective commercial running of the  corporate contracts under his/her control, evaluating the productivity of the workforce, vehicle & machinery maintenance, product and services and other requirements to ensure maximum efficiency.

Financial reporting, including:

• the submission of considered and reasoned forecasts of sales, costs and profits

• the review of management accounts and the production of accurate monthly forecasts

• the review of stock levels and the value of work-in-progress

Monitoring the effective organisational structure within the contract, including recruiting, developing and motivating staff through effective employee management.

Complying with all Quality and Environmental Management System procedures

Monitoring the company’s Health, Safety and Welfare policy and associated procedures

Liaising with client officer(s) and customer(s) to:

• agree forward programmes of work

• inspect and certify completed work

• agree the value of work

• agree the invoice sums due

• agree payment dates

• monitor payments as received

Keep abreast of current techniques and procedures

Any other duties that may arise relevant to the role