VACANCY

Contract Supervisor | Weston-super-Mare, Avon Countryside Contract

hours/salary & benefits

Are you an experienced team leader with a passion for the environment and green service provision? Are you looking for a challenging but rewarding role overseeing critical works for major clients like the Environment Agency, National Highways, and Balfour Beatty? Are you seeking a company that genuinely invests in your career and well-being?

If you identify with the above, this role was made for you!

At Glendale, we have a great new opportunity for a dedicated and skilled Contract Supervisor to manage and lead our delivery teams on the prestigious Avon Countryside Contract, based out of Weston-super-Mare. This role is pivotal in ensuring the successful and safe delivery of a wide range of environmental and grounds management services across the region. You will play a vital role in maintaining high-quality standards and excellent customer service for our key clients.

And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.

Who are we?

Glendale, a family owned company since 1989, is a market-leading, technology-focused, respected, environmental services provider. At the forefront of green service provision in the UK Glendale has revenues of over £65m and is proud to say we have been awarded the 2025 Pro Landscape Business Awards Supreme Winner and the BALI Employer Excellence Award Winner for 2025.

Activities throughout the UK include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities. Our expertise extends to supporting critical infrastructure projects and maintaining public and private land to the highest environmental and safety standards.

Committed to the environment, Glendale is a Carbon Neutral business that seeks to improve the environment through our activities and go above and beyond to ensure that the planet is not adversely affected by our business. From ensuring local parks and open spaces are maintained to a high standard, to tree safety through our arboricultural teams, to saving mature trees through our Civic Tree business and ensuring sustainable design through our landscape architecture practice. Glendale offered the full range of landscape services from one unique source of professionals.

For more information visit www.glendale-services.co.uk.

The Opportunity

As the Contract Supervisor for the Avon Countryside Contract, you will be the lynchpin between the Contract Manager and the operational delivery teams. Your duties will be diverse and challenging, covering operational management, team leadership, client communication, and rigorous adherence to Quality, Health, Safety, and Environmental (QHSE) standards. The nature of the works on this contract is highly varied, providing an exciting environment where no two days are the same.

The primary clients for this contract include, but are not limited to, the Environment Agency, Balfour Beatty, National Highways, and the Ringway Group. The scope of work encompasses:

• Vegetation Management: Maintenance and control of vegetation along riverbanks, reservoirs (for the Environment Agency), and highway verges and central reserves (for National Highways and Ringway Group). This includes mechanical and manual cutting, chemical control, and arboricultural works.

• Grounds Maintenance: Routine maintenance of soft and hard landscaped areas on client sites, including industrial estates, service stations, and depot facilities.

• Environmental Enhancements: Involvement in habitat creation, ecological mitigation works, and general estate management tasks that contribute to the environmental well-being of the Avon area.

• Winter Services: Coordination and supervision of winter maintenance, including gritting and snow clearance operations as required by the infrastructure clients.

Your specific responsibilities will include:

• Assisting the Contract Manager in the effective management of the programmed maintenance, ensuring all works are delivered on time, within budget, and to the client's specifications. This involves detailed planning and resource allocation.

• Oversee the programme of works and delivery through the Glendale Live field management system. You will be responsible for accurate data input, real-time monitoring, and reporting on progress to the management team and clients.

• Motivate, support and monitor the performance of delivery teams across a wide geographical area, ensuring high morale, productivity, and adherence to company standards. This includes conducting regular site inspections and performance reviews.

• Monitor staff timekeeping, holidays and sickness, managing rotas and ensuring adequate coverage for all scheduled works.

• Proactively lead by example, especially in QHSE requirements. You will be instrumental in conducting toolbox talks, site inductions, risk assessments, and method statements (RAMS), ensuring a zero-tolerance approach to unsafe practices.

• Maintenance and enforcement of security of vehicle, plant and equipment, including daily checks, service scheduling, and reporting any damage or loss. You will manage the allocation and use of specialist plant and machinery required for the contract.

• Enforcement of the quality and customer care ethics through the workforce and maintain workforce discipline, serving as the first point of contact for operational issues and client feedback on site.

• Take responsibility for health and safety and actively participate in the maintenance and improvement of the overall Company Health and Safety culture. This includes investigating incidents, near misses, and ensuring compliance with all legislative requirements, including CDM regulations where applicable to the infrastructure works.

• Developing and maintaining strong working relationships with client representatives from the Environment Agency, Balfour Beatty, National Highways, and Ringway Group, ensuring their needs are met and reporting any potential contractual issues.

• Identifying opportunities for contract growth and efficiencies within the Avon Countryside Contract scope.

Key Responsibility

Action

Metric

Operational Planning

Develop weekly work schedules and allocate resources

Completion of work on schedule

Team Leadership

Conduct daily briefings and regular performance reviews

Team productivity and retention rates

QHSE Management

Complete site-specific RAMS and safety audits

Zero reportable incidents/Near Miss reporting rate

Client Relations

Attend regular client liaison meetings and provide updates

Client satisfaction scores

The Person

The ideal candidate for this role will be a dynamic, solution-focused individual with proven leadership capabilities in the environmental or civil/grounds maintenance sector. Experience working with major infrastructure or public sector clients (like those on the Avon Contract) is highly advantageous.

• Demonstrable track record of leading staff or small teams in a fast-paced, multi-site environment. Experience leading teams of 5 or more operatives is preferred.

• Good time management skills and the ability to work in a demanding environment, often under pressure to meet strict client deadlines (e.g., National Highways compliance windows).

• Enthusiasm, strong leadership, and great communication skills (written and verbal) are essential for motivating teams and communicating effectively with senior client stakeholders.

• Understand and subscribe to the importance of working as a team, fostering a collaborative and supportive culture within the contract.

• Good IT skills are essential, particularly proficiency in Microsoft Office Suite (Word, Excel) and experience using field management systems (Glendale Live experience is a bonus).

• A valid, full UK driving licence is mandatory, as this is a field-based role covering a wide geographical area.

• Relevant vocational qualifications such as NVQ Level 3/4 in Horticulture, Arboriculture, or similar, or IOSH/NEBOSH health and safety qualifications are desirable.

• Previous experience in estimating work for variations and delivering innovative customer solutions would be an advantage, particularly relating to environmental and grounds maintenance specifications for major civil engineering contracts.

• Knowledge of industry best practice relating to grounds maintenance, vegetation management, and relevant legislation (e.g., Chapter 8/street works).

What can Glendale offer you?

Joining Glendale means more than just a job; it means becoming part of a thriving, environmentally conscious business where your hard work is recognised and rewarded. We believe in providing a comprehensive package that supports your professional development and personal well-being.

• Competitive salary, with performance related bonuses based on contract profitability and QHSE performance.

• Company vehicle (car or van) to facilitate travel across the contract area.

• Generous annual leave allowance plus bank holidays, increasing with service.

• Free gym membership for you and a nominated person through our corporate wellness scheme.

• Employee health cash plan, providing money back on everyday health costs such as dental, optical, and physiotherapy.

• Employee discount portal - extensive discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending.

• Attractive pension scheme with company contributions.

• Company sick pay scheme.

• Genuine career progression opportunities across the wider Glendale Group, including pathways to Contract Manager and Regional Manager roles.

• Continuous professional development (CPD) and access to accredited training courses specific to the environmental services and infrastructure sectors, Sector-specific training and for management skills. We encourage all supervisors to pursue further qualifications.

• Relocation support may be considered for exceptional candidates moving to the Weston-super-Mare area from outside the region.

The Contract Supervisor position is an essential role within the Avon Countryside Contract, providing a real opportunity to make a tangible difference to the environment and the effective maintenance of vital infrastructure for high-profile clients. If you are ready to take the next step in your career and join a company that is leading the way in sustainable environmental services, we encourage you to apply.

Application Process

We are proud to be Equal Opportunity employers and are committed to inclusion and diversity. We welcome applications from all qualified individuals.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please submit your CV and a covering letter detailing your relevant experience.

Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.

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